ATX Express LTD. wishes to draw the attention of our customers and members of the general public to the prevalence of fraudulent activity being perpetuated by fraudsters who aim to deceive and defraud our customers and the general public.
ATX Express LTD. does not support, encourage, condone or payout fraudulent traffic. We will cooperate fully with any authorities contacting us regarding fraudulent traffic. More than that, ATX Express LTD. reserves the right to withhold payments for any traffic it suspects as being fraudulent.
In case you are reselling our premium rate lines you shall bind your client to the rules below. You shall maintain fair and professional business practice towards peers and customers at all times. All services offered by you to customers shall be lawful and freely provide service information in a manner that promotes and preserves the principle of freedom of choice for customers in a fully informed environment. You shall not mislead or seek to deceive customers regarding advertising, content, operation or billing of services. You shall take all reasonable steps to ensure the protection of minors from exploitation in any manner including exposure to inappropriate service content.
We will cooperate in the identification and elimination of fraudulent telemedia activities. You shall monitor traffic and conduct analysis independently or in cooperation with us to identify abnormal trends or events.
The following requirements are offered as Guidelines for dialler software accessing domestic premium rate or international calls.
An overview of the product offered together with a brief outline of how the service will be presented to the customer.
A statement of the call cost expressed on a per minute basis or, if feasible, the total cost of the call will be presented to the customer.
The user should confirm by ticking a check box or by clicking a 'confirm' button that they accept the overall disclaimer information. The set-up process should not proceed without such confirmation.
The user should confirm by ticking a check box or by clicking a 'confirm' button that they are of the specified age to access the service. The set-up process should not progress without such confirmation.
The user must confirm by ticking a check box or by clicking a 'confirm' button that they accept and understand that the call charges will be included as an item on the telephone bill. The set-up process should not proceed without such confirmation.
Call set-up information is to be provided at least in audio format. Dialling and modem tones should not be suppressed.
Our customers are strongly advised to seek information/clarifications by contacting our business office directly and/or online through firstname.lastname@example.org or call us directly to our customer service at 000000000000.
Our Principal Address for Correspondence is: The Riverside Forum, 2nd Floor, 2A Ioanninon & Cheilonos Streets, Nicosia 1065.